Many importers are intimidated with Customs and their requests for paperwork. This is a big mistake as the role of Customs is to facilitate your importing transaction. No matter what the request that Customs asks do you best to fulfill it ASAP (As Soon As Possible). Customs needs all the proper documentation in order to complete their inquiry and when the importer delays in providing all the necessary docs they hold up the shipment. Help Customs Help You! Be as complete and Listen to what Customs requests of you as a Importer. Although a Customs Broker talks to Customs on your behalf we along with Customs want to resolve all issues quickly. Documentation... 

‘When they hear that language…it gives them warmth to hear someone speaking their language that is here to help them,” Baptiste said. Baptiste himself has not been in the U.S. that long. He grew up in Haiti, arriving in the U.S. in 2001 to finish his senior year in high school. He later earned a bachelor’s degree in international relations from the University of Western Florida, became a naturalized U.S. citizen in 2007 and joined U.S. Customs and Border Protection as a Border Patrol agent in Yuma, Ariz. In 2008 he became a CBP Officer assigned in Orlando. He loves the variety of work that his CBP career provides. “It’s a unique position... 

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